Dogs are welcome on board, provided they are kept on a lead. A bowl of water for your dog will be provided. We charge a small fee for your four-legged friend.
Yes, you can park for free at our mooring in the port of Burghsluis.
We regularly organise parties and other private events tailored to your needs. Please contact us for the possibilities.
Yes, the guide will provide interesting information about the Oosterschelde National Park. This is narrated in Dutch. Information pamphlets are available in several languages.
Yes, you can order a gift voucher online. Gift a full cruise or choose a fixed amount that the recipient can spend on the MS Onrust. Read more about our gift vouchers.
No, but the seat you have reserved is yours during the cruise. Check beforehand where you want to sit and think about clothing suitable for the weather conditions and the chosen seat. If, in spite of this, there is still an urgent need to change seats, ask about the possibilities.
Certainly, our salon with heating can accommodate 100 people. Ideal for cruises on cold(er) days! If you want to sit inside, please take this into account when booking.
Nothing is as unpredictable as the weather! If it rains, we will sail and make the best of it. Only if there is a heavy storm will we cancel the cruise. Should this happen, we will contact you personally.
Yes, there is an emergency medical service and an AED on board. If assistance is required, please speak to one of the crew members.
No, this is not necessary. Please make sure that you can show and scan your e-tickets. If you prefer to bring printed tickets, make sure they are legible and undamaged.
No, this is not allowed. During sailing, the galley is open. See our menu.
You can order snacks and drinks when you buy your ticket(s), but you don’t have to. If you feel like eating or drinking something on board, you can order it on the spot.
Based on the weather forecast, it will be decided 4 hours in advance whether the boat will sail. If the cruise is cancelled, you will be informed personally and can choose to rebook the ticket or receive a full refund.
You can pay with iDEAL, credit card, PayPal and Bancontact.
No, smoking is not permitted on board.
No problem, just ask the crew and they will heat it up for you.
Yes, there are several vegetarian dishes on our menu.
Yes, you can; the lower deck is wheelchair friendly. The toilets are wheelchair accessible up to 1 meter wide.
Yes, we are here to help you say an honourable goodbye. Read more on this page.
Yes, please do! You can also order and pay for your tickets, food and drinks online.
The children’s rate applies to children aged 0 to 11 years.
No, tickets are only available from MS Onrust. Ordering can be done quickly and easily online.
Do you need to cancel your cruise?
Please contact us as soon as possible by email at information@ms-onrust.nl. We will review your reservation and let you know which cancellation arrangement applies.
You will receive 75% of the amount paid back, or you may choose a voucher for the value of the amount paid. The voucher is valid for 6 months and can be used to book a new date.
You will receive 50% of the amount paid back, or you may choose a voucher. The voucher is valid for 6 months and can be used to book a new date.
During this period, we are unable to offer a refund. However, you will receive a voucher, which is valid for 6 months. This voucher can be used to book a new date.
For cancellations made within 24 hours before departure, we are unable to offer a refund or voucher. We kindly ask for your understanding, as reserved places can usually no longer be resold at such short notice.
Do you need to cancel your cruise?
Please contact us as soon as possible by email at information@ms-onrust.nl. We will review your reservation and let you know which cancellation arrangement applies.
You will receive 75% of the amount paid back, or you may choose a voucher for the value of the amount paid. The voucher is valid for 6 months and can be used to book a new date.
You will receive 50% of the amount paid back, or you may choose a voucher. The voucher is valid for 6 months and can be used to book a new date.
During this period, we are unable to offer a refund. However, you will receive a voucher, which is valid for 6 months. This voucher can be used to book a new date.
For cancellations made within 24 hours before departure, we are unable to offer a refund or voucher. We kindly ask for your understanding, as reserved places can usually no longer be resold at such short notice.
After completing your order, you will receive your e-ticket in your mailbox within a few minutes. You are assured of admission and you can reserve your own table in advance!